sv999 Terms & Conditions — Please read before using the platform

Welcome to sv999. These Terms and Conditions apply to all users of the sv999.onl website and its related services. This document constitutes a legally binding agreement between you and sv999.

The following definitions apply to key terms used in this document:

• "Platform" refers to the sv999.onl website, mobile site, and all digital services operated by sv999.
• "Member" or "User" refers to any individual who holds a registered account with sv999.
• "Service" refers to all gaming services available on the platform, including online gaming, Sports Betting, slots, Fish Game, bingo, and all other gaming features.
• "Wallet" refers to the virtual balance of funds held in a member's sv999 account.
• "Bonus" refers to any promotional offer, free bet, or bonus credits provided by sv999.

These Terms & Conditions are governed by the applicable laws of Bangladesh. sv999 reserves the right to amend these terms at any time, and a notice will be posted on the platform following any changes.

The following eligibility requirements must be met to open an account on sv999. Accounts cannot be created if these conditions are not met, and we reserve the right to terminate any account at any time.

Age & Identity

• Applicants must be 18 years of age or older.
• All information provided during registration must be accurate, complete, and up to date.
• Each individual may only create one account.
• A national ID card or passport may be required for KYC verification.

Registration Process

You must provide a valid mobile number, email address, and personal details during registration. Once registration is complete, sv999 will send a confirmation message. Your account will not be activated until confirmation is completed.

Members have certain responsibilities when managing their sv999 account. The following rules must be followed to maintain a safe and fair gaming environment.

• Keep your account password completely confidential and change it regularly.
• Allowing any other person to use your account is strictly prohibited.
• If you suspect unauthorized access to your account, contact sv999 support immediately.
• Always keep your information up to date, especially your payment methods and contact details.
• Accounts that remain inactive for an extended period may be suspended.

Deposits on sv999 can be made via bKash, Nagad, Rocket, Upay, and bank transfer. All payments are processed in Bangladeshi Taka (BDT).

Deposit Limits

• Minimum deposit amount: BDT 100 (one hundred).
• The maximum limit for a single deposit may vary depending on the payment method.
• The daily deposit limit depends on the account's verification level.
• Deposits are generally credited to your account instantly.

Payment Verification

Sv999 reserves the right to verify the source of any deposit. Additional verification may be required for suspicious transactions, and deposits may be temporarily placed on hold.

To withdraw your winnings on sv999, you must submit a withdrawal request. We aim to process all withdrawals as quickly as possible.

• Minimum withdrawal amount: BDT 500 (five hundred).
• Standard withdrawals are processed within 15 minutes to 24 hours.
• Withdrawals can only be made to verified payment methods.
• Winnings derived from bonuses are subject to wagering requirements before withdrawal.
• Every withdrawal request is subject to KYC verification.
• Unusual or suspicious withdrawal requests may be held for investigation.

Sv999 regularly offers various bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before accepting.

General Bonus Terms

• The welcome bonus is for new members only and can be claimed once per person.
• Bonus funds cannot be withdrawn directly; wagering requirements must be met first.
• Wagering requirements are generally 10 to 30 times the bonus amount.
• Expired bonuses will be automatically cancelled.
• Multiple bonuses cannot be used simultaneously unless specifically stated.

Bonus Abuse

Any attempt to abuse bonuses — such as collecting bonuses through multiple accounts or using improper betting strategies to meet bonus requirements — will result in the cancellation of the relevant bonus and associated winnings, and the account may be suspended.

All games on sv999 are conducted fairly and transparently. Random Number Generator (RNG) technology ensures that every game outcome is completely random and unbiased.

• The RTP (Return to Player) rate for each game is publicly displayed.
• If a game is cancelled due to a technical error, all bets will be refunded.
• Sv999 will not be held liable for any game cancellation caused by internet disconnection.
• In Sports Betting, official results are considered final.
• In Live games, the dealer's decision is final.

The following activities are strictly prohibited on sv999. Violations will result in permanent account closure and all balances may be forfeited.

• Creating multiple accounts under the same person's name.
• Creating or operating an account using another person's identity.
• Using deliberate betting strategies to abuse bonuses.
• Unauthorized access to the platform through hacking, malware, or any other technical means.
• Money laundering or any other unlawful financial activity.
• Threatening, harassing, or defrauding other members.
• Exploiting bugs or vulnerabilities in sv999's software or game engine for personal gain.
• Using automated bots or third-party software to play games.

Sv999 believes gaming should be a source of entertainment, not addiction. We place the highest priority on every member's mental well-being and financial security.

• Members can set their own daily, weekly, and monthly betting limits.
• You have the option to temporarily or permanently deactivate your account at any time.
• If signs of gaming addiction are observed, the sv999 support team will be available to provide assistance.
• Use of the platform by anyone under 18 years of age is strictly prohibited.

To learn more about Responsible Gaming, visit our Responsible Gaming View page.

Sv999 places the highest priority on protecting members' personal information. We never sell your data to third parties.

• Your information is used solely for service delivery, verification, and security purposes.
• Payment information is stored in encrypted form.
• Information may be disclosed in response to lawful requests from law enforcement authorities.

For more details, visit our Privacy Policy View page.

Sv999 reserves the right to modify or update these Terms & Conditions at any time. A notice will be published on the platform before any changes take effect.

• Members will be notified by email or SMS for any significant changes.
• If you do not agree to the revised terms, you will have the option to close your account.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

If you have any questions or concerns regarding these Terms & Conditions, please contact us. sv999's support team is available 24/7, seven days a week.

• Live Chat: Reach us directly through the Live Chat feature on the platform.
• Email: [email protected]
• Average response time: within 2 hours.